Answers to Your House Cleaning Questions

Read how booking, pricing, discounts, and our 24-hour satisfaction guarantee work.

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For anything else, call, text, or email us at (928) 928-6243 or [email protected].

Your First Booking

Each bathroom is priced by what’s in it, at $10 per item.

Full bathroom: sink + toilet + tub + shower + floor = 5 × $10 = $50

Three-quarter bathroom: sink + toilet + shower + floor = 4 × $10 = $40

Half bathroom: sink + toilet + floor = 3 × $10 = $30

A tub with a shower head counts as a tub and a shower.

If you only want part of a bathroom cleaned, add the Single Bathroom Item extra at $10 per item.

Just the toilet and sink in a guest bathroom:

2 × $10 = $20

See every price on our house cleaning prices page, or pick your rooms on our booking page to see your price.

It depends on your home and what’s happening there.

A home that had a professional clean in the last month needs a standard clean, one time or recurring.

If it’s been more than 30 days, we highly recommend adding the Deep / First-Time Clean ($130) to your first visit.

An empty home you’re moving into or out of needs the Move In / Move Out Clean ($200), and a home where construction just finished needs post-construction cleaning, priced by the square foot.

Answer 3 quick questions in our Which Clean Do I Need? guide to see what each clean includes and how the price adds up.

Go to our booking page, enter your bedrooms, bathrooms, extras, and date, and see your price before you book.

Booking is open 24 hours a day.

After you book, you get a text from our booking software’s automated line, (888) 337-1353, and an email from [email protected].

If anything gets in the way, call or text (928) 928-6243, or email [email protected].

You’ll get a text from our booking software’s automated line, (888) 337-1353, and an email from [email protected].

Both keep you updated, including when your cleaner is on the way, checks in, and checks out.

Replies to the automated line land in our email inbox, not our phone, and we have no way to text back from there.

Call or text (928) 928-6243 with any questions.

You can book your cleaning online any time.

Yes.

Recurring cleanings save 30% weekly, 20% every 2 weeks, 15% every 3 weeks, 10% every 4 weeks, or 5% every 6, 8, 12, 17, or 26 weeks, or once a year, starting with your second cleaning.

Seniors 55+, veterans, active military, first responders, and college students get 5% off the first cleaning.

The 5% discount doesn’t combine with other discounts.

Same-day bookings, which carry the $80 same-day fee, don’t get the 5% discount.

Hourly cleaning ($80 per cleaner, per hour, 1-hour minimum) gets the same discounts as a flat-rate clean.

Home organization booked on its own ($40 per hour, 2-hour minimum) is never discounted.

When you add home organization to a cleaning as an extra, it gets that cleaning’s discounts.

For example, 3 bedrooms and 2 full bathrooms:

$100 + (3 × $30) + (2 × $50) = $290

Every 2 weeks, 20% off from the second clean:

$290 × 80% = $232

5% first-time discount on the first clean:

$290 × 95% = $275.50

Ready to book?

Book your cleaning online any time.

Our pricing is based on the number of bedrooms, bathrooms, and other areas of your home, such as common areas, dens, and extra rooms, so each cleaning is customized to your needs.

Our cleaners can focus on your priority areas while ensuring we maintain high standards for our services.

And if you need help with a specific space like a garage, closet, or cluttered room, we also offer hourly home organization for $40 per hour, with a 2-hour minimum.

Booked on its own, home organization is never discounted.

Added to a cleaning as an extra, it gets that cleaning’s discounts.

If you only want certain rooms cleaned, you can book hourly cleaning at $80 per cleaner, per hour, with a 1-hour minimum.

If you only want part of a bathroom cleaned, the Single Bathroom Item extra is $10 each.

Hourly cleaning gets the same discounts as a flat-rate clean.

Same-day bookings, which carry the $80 same-day fee, don’t get the 5% first-time discount.

Call or text (928) 928-6243 or email [email protected] and we help you pick the right service.

You can book your Arizona cleaning service 24 hours a day on our booking page here.

 

Our pricing is based on the number of bedrooms, bathrooms, and other areas of your home, so each cleaning is customized to your needs.

Standard packages are built around the size of the home, and your cleaner can focus on your priority areas within that booking.

If you only want a few areas done, we also offer hourly cleaning at $80 per cleaner per hour with a one-hour minimum.

If you only want part of a bathroom cleaned, the Single Bathroom Item extra is $10 each.

Hourly cleaning gets the same discounts as a flat-rate clean.

Home organization booked on its own ($40 per hour, 2-hour minimum) is never discounted.

Added to a cleaning as an extra, it gets that cleaning’s discounts.

Same-day bookings, which carry the $80 same-day fee, don’t get the 5% first-time discount.

Contact us and we will set up the option that fits, or book any time on our booking page here.

We clean homes across Arizona, including the Phoenix metro, Tucson, Flagstaff, Prescott, Sedona and Yuma.

Book on our booking page, or call or text (928) 928-6243 if you aren’t sure we cover your town.

We price by the number of bedrooms and bathrooms.

A standard clean starts at $100 for common areas.

Each bedroom adds $30.

Each full bathroom adds $50, a three-quarter bathroom $40 and a half bathroom $30.

That’s $10 per item: sink, toilet, tub, shower and floor.

If you only want part of a bathroom cleaned, the Single Bathroom Item extra is $10 each.

See how bathrooms are priced.

A 3-bedroom, 2-full-bathroom home is $290, or $232 a visit every 2 weeks after the first clean.

$100 + (3 × $30) + (2 × $50) = $290

$290 × 80% = $232 every 2 weeks, from the second clean

For a studio apartment, book 0 bedrooms, since we don’t charge for a bedroom in a studio.

A studio with 1 full bathroom:

$100 + $50 = $150

Pick your rooms on our booking page and you see your price right away.

Yes.

Your cleaner brings their own supplies, products, and equipment, including a vacuum and mop.

If you want a specific product used in your home, tell us by call, text, or email before your appointment or leave it out for the cleaner.

Non-toxic and pet-safe options are available at no extra charge.

You can book your Arizona cleaning services 24 hours a day on our booking page here.

Yes.

You can add a special request as an extra on our booking page.

Special requests start at $30.

Tops of cabinets in a kitchen or bathroom have their own add-on at $30 per room.

If you only want part of a bathroom cleaned, the Single Bathroom Item extra is $10 each.

Blood, feces, urine, vomit, droppings, and pests such as bugs or rodents, live or dead, need their own special request. The special request starts at $30 per affected room, depending on severity. These homes usually need the Deep / First-Time Clean too. Please tell us ahead of time for safety, so your cleaner brings the right personal protective equipment (PPE). Your cleaner reserves the right to leave if they walk into these conditions unannounced. If your cleaner finds these conditions, we reserve the right to add the special request to your booking. For an active pest or rodent problem, book pest control first and schedule your cleaning 2 or more days later. Cleaners clean up dead bugs with the special request, and do not clean up pest control chemicals or work around an active infestation. We are happy to refer a local pest control company. Photos sent by text to (928) 928-6243 or email to [email protected] help us review each home case by case.

If you happen to forget to add something upon check out, then simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

What's Included

Sometimes a garage, a closet, or an entire room gets out of control and leaves you feeling overwhelmed.

Hourly home and office organization is $40 per hour.

There is a two-hour minimum when booked on its own and a one-hour minimum when added to a cleaning.

After the first hour, time is rounded up to the nearest 15 minutes.

A 2-hour session booked on its own:

2 hours × $40 = $80

Booked on its own, home organization is never discounted.

Added to a cleaning as an extra, it gets that cleaning’s discounts.

Hourly cleaning ($80 per cleaner, per hour) is a different service, and it gets the same discounts as a flat-rate clean.

Same-day bookings, which carry the $80 same-day fee, don’t get the 5% first-time discount.

Call, text, or email us to talk through the space, or book any time on our booking page here.

Our Move In/Move Out option delivers a thorough cleaning to prepare the home for you or the new family moving in!

Please ensure that the home is empty prior to our cleaning service and that there are no other people (contractors, movers, tradespeople, etc.) working in the space.

We will need electricity/power and water!

Please keep the AC or fans working so the house stays at a comfortable working temperature.

 

Our Move Out package adds $200 to the standard clean price.

It covers baseboards and door frames, window tracks, inside the oven, inside emptied cabinets and drawers, and inside the emptied fridge and freezer.

For example, 3 bedrooms and 2 full bathrooms:

$100 + (3 × $30) + (2 × $50) + $200 = $490

If the home needs more work than that, call or text (928) 928-6243 or email [email protected] before you book so we add the right extras.

Leftover furniture or junk needs a junk removal company first, and we clean right after they leave or the next day.

Taking up to 2 bags of trash off site is a special request.

 

See the complete room-by-room breakdown on our Professional House Cleaning Checklist.

 

You can book your AZ House Cleaner cleaning services 24 hours a day on our booking page here.

If your home hasn’t had a professional clean in the last 30 days, we highly recommend adding the Deep / First-Time Clean in the Extras section.

It’s $130 on top of the standard clean price.

It adds mopped and wet-wiped baseboards and door frames, window tracks, under and behind furniture, and the fronts, backs and sides of furniture.

For example, 3 bedrooms and 2 full bathrooms:

$100 + (3 × $30) + (2 × $50) + $130 = $420

The Deep / First-Time Clean gets your home to a level a standard clean can maintain.

Once the deep or first-time clean is done, a Standard Clean on a recurring schedule (every 1, 2, 3, 4, 6, 8, 12, 17, or 26 weeks, or once a year) keeps everything maintained.

You can book your Arizona cleaning services 24 hours a day on our booking page here.

A Standard Clean is the maintenance clean you can book once or on a schedule.

Recurring discounts start on your second clean: weekly 30%, every 2 weeks 20%, every 3 weeks 15%, every 4 weeks 10%, and every 6, 8, 12, 17 or 26 weeks, or once a year, 5%.

For example, 3 bedrooms and 2 full bathrooms every 2 weeks:

$100 + (3 × $30) + (2 × $50) = $290 for the first clean

$290 × 80% = $232 from the second clean

If your home has not been professionally cleaned within the last 30 days, we highly recommend adding the Deep / First-Time Clean ($130) in the Extras section for your first visit.

It gives your cleaner time to bring the home up to the standard your recurring visits keep.

You can book your Arizona cleaning services 24 hours a day on our booking page here.

Trust & Safety

You’re welcome to request a different cleaner at any time.

Call or text (928) 928-6243, or email [email protected], and we’ll offer your next cleaning to other vetted cleaners.

You can also book your next cleaning online any time.

Every cleaner runs their own business, carries their own general liability insurance, and is vetted through an interview, reference checks and test cleans before entering a home.

Only about 10% of the people who reach out end up taking jobs through AZ House Cleaner.

You can book your cleaning online 24 hours a day.

Call or text (928) 928-6243, or email [email protected], about any missed areas within 24 hours of your cleaning.

Send photos if you can.

We’ll set up a free re-clean of those areas within 7 days.

If the reported areas still aren’t right after the re-clean, we may provide a partial or full refund based on the circumstances.

If something gets damaged, tell us right away.

We carry $1,000,000 per occurrence and $2,000,000 aggregate general liability insurance.

You can book your cleaning online any time.

Cards are entered on a secure, encrypted booking form.

No credit card numbers are stored in our system (only a token that allows us to charge the card).

We take your privacy and security seriously.

When you’re ready, you can book on our booking page.

Yes.

Every cleaner is vetted through an interview, reference checks and test cleans before taking a job through AZ House Cleaner, and each one carries their own general liability insurance.

We carry $1,000,000 per occurrence and $2,000,000 aggregate general liability insurance as a company.

You can book your cleaning online 24 hours a day.

Call or text (928) 928-6243, or email [email protected], about any missed areas within 24 hours of your cleaning.

Send photos if you can.

We’ll set up a free re-clean of those areas within 7 days.

If the reported areas still aren’t right after the re-clean, we may provide a partial or full refund based on the circumstances.

You can book your cleaning online 24 hours a day.

Refunds come after a re-clean.

Tell us about missed areas within 24 hours by calling or texting (928) 928-6243 or emailing [email protected].

We re-clean those areas within 7 days at no charge.

If they still aren’t right after the re-clean, we may offer a partial or full refund.

You can book your cleaning online 24 hours a day.

Miscellaneous

Read our full Terms and Conditions.

A few key points:

  • A cancellation inside 24 hours of your clean, or a lockout, is $80.
  • If something was missed, tell us within 24 hours and we re-clean it within 7 days at no charge.

You can book any time on our booking page.

Call or text (928) 928-6243 any time.

We answer messages sent outside business hours as soon as possible.

When you book, you pick a start time between 9 AM and 5 PM, in 30-minute windows.

Weekend cleanings cost the same as weekdays.

Book your Arizona cleaning online 24 hours a day on our booking page.

We usually send one cleaner for every $200 of your job total.

A job around $200 usually gets one cleaner, and a job around $400 usually gets two.

If you want it done faster, call or text (928) 928-6243.

We can send two cleaners at the same price.

You can book your Arizona cleaning services 24 hours a day on our booking page here.

No.

When you book, tell us how your cleaner gets in, like a door code or a key left out, plus any gate code or parking notes.

You’ll get texts from our booking software’s automated line, (888) 337-1353, when your cleaner checks in and checks out.

Please leave the power on, with the AC or fans working.

Set a comfortable working temperature, or let your cleaner adjust the thermostat.

If the power or AC will be off, tell us ahead of time so we plan accordingly.

You can book your cleaning online 24 hours a day.

Call or text (928) 928-6243, or email [email protected], and we’ll move your cleaning to a new date or cancel your booking.

Canceling or rescheduling is free with more than 24 hours notice before your booking start time.

With less notice, an $80 late cancellation fee applies.

An $80 lockout fee applies if your cleaner gets locked out, the water or power is off, or other trades are working in the space.

Cleanings booked and done the same day carry an $80 same-day booking fee.

Same-day bookings don’t get the 5% first-time discount.

Booking for tomorrow or later skips the fee.

You can book a new date online any time.

Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer / guarantee.

Liability, safety, and the highest quality are considered at all times.

If you are unsure about your cleaning or an item below, please call or text us at 928-928-6243 (MAID) to discuss.

Photos sent by text or to [email protected] help us review your home case by case.

Ready for a clean home?

See your price and book online.

 

That said, the following are services that we do not provide:

 

  • We prefer not to perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)

 

  • No lifting or moving of items over 20 lb (refrigerator, stove, tables, etc.)

 

  • No moving vases, hung pictures, or other delicate items.

 

  • We are happy to load your dishwasher, but cannot replace dishes in cupboards once complete. We don’t want to break anything.

 

  • Cleaning any item or area that cannot be safely reached using telescopic cleaning tools and a step stool.

 

  • Exterior windows above the first story, or high windows inside. We are happy to refer a window cleaning company.

 

  • Hauling junk or more than 2 bags of trash. Taking up to 2 bags off site is a special request, and home organization needs a dumpster on site or enough room in your trash bins. For bigger loads, a junk removal company comes first, and we clean right after they leave or the next day. We are happy to refer one.

 

  • Removing excessive pet hair from upholstery.

 

  • Removing strong odors (mold, animal waste, smoke, etc.). We still do our best.

 

  • Cleaning inside dishwashers and washing machines.

 

  • Cleaning light bulbs.

 

  • Cleaning rodent or insect infested homes without advance notice, or during an active infestation. Book pest control first, then schedule your cleaning 2 or more days later. Cleaners do not clean up pest control chemicals. We are happy to refer a local pest control company.

 

  • Removing excess paint from surfaces.

 

  • Deep carpet / floor cleaning (steam cleaning, polishing, waxing, etc.), grout scrubbing, or cleaning a whole carpet or a large area of grout. Your cleaner tries specific spot stains with spray bottles and enzyme cleaners, and we are happy to refer a carpet or tile cleaning company for the rest.

 

  • Heavy marks / stains on walls, baseboards, other painted surfaces. We don’t want to potentially damage your paint!

 

You can book your Arizona cleaning service 24 hours a day on our booking page here.

It is important to book the cleaning service that matches the actual size and needs of your home to ensure our cleaners are prepared and allocated sufficient time to clean your entire home effectively.

When additional rooms are added upon the cleaner’s arrival, it can lead to incomplete cleaning and disrupt our schedule.

Accurate bookings allow us to provide consistent, thorough, and reliable service every visit.

If you need to update your booking to reflect the actual number of rooms and bathrooms in your house, please contact us for assistance.

 

You can book your Arizona cleaning services 24 hours a day on our booking page here.

During renovations, fine dust and debris can accumulate, which standard cleaning services do not typically cover.

A post-construction clean is essential to remove this dust and debris, ensuring a thorough and deep clean of your home.

Post-construction cleaning is priced by the square foot of livable space, starting at 30 cents per square foot for floors, plus 5 cents per square foot for each add-on, or 10 cents for ceilings, up to 75 cents for everything.

For example, 2,000 square feet with floors only:

2,000 square feet × $0.30 = $600

After the post-construction clean, you can switch to a recurring standard clean on the schedule you want.

This way renovation dust doesn’t get left behind.

Please contact us by email at [email protected] or text/phone us at (928) 928-6243 to discuss.

 

You can book your Arizona cleaning services 24 hours a day on our booking page here.

At AZ House Cleaner, we prioritize flexibility and transparency for our Arizona cleaning services.

We do not engage in long-term contracts.

Instead, we offer easy online booking with transparent pricing, allowing you to select the services you need and see the costs upfront.

This approach ensures that both our clients and cleaners have the freedom to adapt to changing needs.

 

You can book your Arizona cleaning services 24 hours a day on our booking page here.

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Your new card becomes your default card.

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