Last updated: October 11, 2026
AZ House Cleaner connects homes and businesses across Arizona with vetted, independent cleaners.
This policy explains what information we collect when you visit azhousecleaner.com, book a cleaning, or contact us, and how we use and protect your information.
When you book a cleaning or ask for a quote, we collect these details.
When you call, text, email, or fill out a form on our site, we keep your message and your contact details.
When you apply to clean with us, we keep the answers in your application.
Our cleaner application runs on Google Forms, and Google’s privacy policy applies to the form.
When you browse our site, Google Analytics and Google reCAPTCHA collect device and usage data, as described below.
Once you book, you will get a text from our booking software’s automated line, (888) 337-1353, and an email from [email protected].
These messages confirm your booking and cover reminders, updates on the day of your cleaning, receipts, and follow-ups.
Message frequency depends on your bookings.
Message and data rates might apply.
To stop texts, reply STOP to (888) 337-1353.
For help, reply HELP.
Replies to (888) 337-1353 go to an email inbox, so for a faster answer, call or text us at (928) 928-6243.
We never sell your phone number, and we never share your text message consent or opt-in information with third parties for their marketing.
When you book with a card, the payment processor connected to our booking software stores your card.
Your card might show a temporary hold before the cleaning.
The final charge runs after your cleaning, and you get an emailed receipt.
We never store full card numbers ourselves.
Other ways to pay include Zelle, PayPal, Venmo, and cash.
Zelle, PayPal, and Venmo handle those payments under their own privacy policies.
We use Google Analytics, through Google Site Kit, to learn how people use our site, like which pages get visits and how visitors find us.
Google Analytics uses cookies and collects data such as your IP address, browser, device type, and the pages you view.
We look at this data as totals and trends and do not use the data to identify you.
To opt out, use the Google Analytics opt-out browser add-on.
Google explains how Google uses data from sites and apps.
Our forms use Google reCAPTCHA to block spam and bots. reCAPTCHA collects hardware and software information, such as device and browser data, and sends the data to Google for analysis.
The Google Privacy Policy and Google Terms of Service apply.
Cookies are small files your browser stores.
We use cookies for Google Analytics, for reCAPTCHA, and to keep the site working.
You are free to block or delete cookies in your browser settings, though some features might not work as expected.
Your cleaner may take before and after photos of the areas they clean.
The photos document the work and help us check quality.
We ask cleaners to keep people, mail, family photos, and personal items out of the shot.
We may use these photos on our website and our business listings, and we never post them with your name or address.
You can opt out of photos entirely, at any time.
Call or text (928) 928-6243, email [email protected], or tell your cleaner.
We never sell your personal information.
We keep booking, payment, and message records for as long as we need them to serve you and to meet tax, accounting, and legal requirements.
Ask us to delete your information at any time, and we will delete whatever the law does not require us to keep.
Our site uses HTTPS encryption, and only the people who need your details for your job see them.
No system is 100% secure, but we take reasonable steps to protect your information.
Our services are for adults.
We do not knowingly collect information from children under 13.
If you believe a child sent us information, email [email protected] and we will delete the information.
Our site links to other sites, like Google, BBB, and review sites, and our review widgets come from NiceJob.
Those sites have their own privacy policies.
Reviews you post on other sites are public on those sites.
We update this policy when our practices change.
The date at the top of this page shows the latest update.
Send questions about this policy or your information to us.
AZ House Cleaner
Email: [email protected]
Call or text: (928) 928-6243 (MAID)